AgroThings

AgroThings

Privacy Policy

Version 1.0Last Updated: June 2026

Information about how AgroThings collects, uses, stores, shares, and protects customer information.

◉ Summary

  • AgroThings collects information required for orders, support, warranty claims, and account management.
  • Customer information may be shared with service providers required to operate the business.
  • Customers may opt out of marketing communications.
  • AgroThings uses cookies and similar technologies where required.
  • AgroThings takes reasonable measures to protect customer information.

◉ Overview

  • This Privacy Policy explains how AgroThings collects, uses, stores, shares, and protects customer information.
  • By using AgroThings products, services, websites, or accounts, customers agree to the practices described in this policy.

◉ Information We Collect

  • Name.
  • Mobile number.
  • Email address.
  • Shipping and billing information.
  • Order details.
  • Payment-related information provided through payment partners.
  • Support requests and communication records.
  • Warranty claim information.
  • Photos, videos, and files voluntarily submitted by customers.
  • Account and login information where applicable.

◉ How We Use Information

  • Processing orders.
  • Providing customer support.
  • Providing warranty services.
  • Managing customer accounts.
  • Improving products and services.
  • Preventing fraud and abuse.
  • Meeting legal, accounting, and compliance requirements.
  • Sending service-related notifications and updates.

◉ Marketing Communications

  • AgroThings may send promotional messages, product updates, offers, announcements, and marketing communications.
  • Marketing messages may be sent through email, SMS, WhatsApp, or other supported channels.
  • Customers may opt out of marketing communications where such options are available.
  • Service-related communications may still be sent when necessary.

◉ Information Sharing

  • AgroThings does not sell customer personal information.
  • Information may be shared with trusted service providers where necessary to operate the business.
  • Only the information reasonably required for the relevant service may be shared.

◉ Service Providers

  • Courier and logistics partners.
  • Payment gateway providers.
  • Cloud hosting providers.
  • Database and infrastructure providers.
  • Customer support tools.
  • Business service providers required to operate AgroThings.

◉ Referral Programs

  • If referral programs are offered, limited information may be displayed for verification purposes.
  • Certain details may be partially masked or hidden to protect privacy.
  • Sensitive personal information will not be publicly displayed.

◉ Cookies And Tracking Technologies

  • AgroThings may use cookies, local storage, session storage, and similar technologies.
  • These technologies may be used for authentication, account sessions, security, analytics, preferences, and website functionality.
  • Disabling cookies may affect website functionality.

◉ Account Information

  • Customers are responsible for protecting login credentials.
  • Passwords, OTPs, and account access information should not be shared.
  • AgroThings is not responsible for unauthorized account access caused by customer actions.

◉ Uploaded Photos, Videos, And Documents

  • Customers may voluntarily submit photos, videos, invoices, troubleshooting information, warranty evidence, and support-related files.
  • These files may be retained for support, warranty processing, dispute resolution, business records, legal requirements, and fraud prevention.
  • Retention periods may vary depending on business and operational requirements.

◉ Data Retention

  • AgroThings may retain information for as long as reasonably required for business, legal, accounting, warranty, support, fraud prevention, security, and operational purposes.
  • Retention periods may vary depending on the type of information.
  • Deletion requests may not remove records that must be retained for legal, accounting, warranty, security, or compliance purposes.

◉ Invoice And Order Records

  • Customers are responsible for maintaining copies of invoices and purchase records.
  • AgroThings may provide invoice access for a limited period through supported systems.
  • Availability of historical invoice downloads is not guaranteed indefinitely.

◉ Account Deletion

  • Customers may request account deletion where supported.
  • Account deletion requests do not guarantee immediate deletion of all records.
  • Certain information may be retained for legal, accounting, security, warranty, fraud prevention, and compliance requirements.

◉ Inactive Accounts

  • AgroThings may deactivate, archive, restrict, or remove inactive accounts after extended periods of inactivity.
  • Account recovery may not be possible in all situations.

◉ Security

  • AgroThings uses reasonable administrative, technical, and operational measures to protect customer information.
  • No system can guarantee absolute security.
  • Customers are responsible for protecting their own devices, passwords, and account credentials.

◉ Children's Privacy

  • AgroThings products and services are not intended for children without supervision.
  • If information is submitted in error, customers may contact AgroThings for assistance.

◉ Policy Updates

  • AgroThings may update this Privacy Policy at any time.
  • Updated versions will be published on the official website.

◉ Contact Information

  • Customers may contact AgroThings through approved support channels regarding privacy-related questions or requests.